Infichat is a cutting-edge platform that revolutionizes customer support through AI-powered chatbots. The platform is designed to handle 60% of customer queries instantly, providing a seamless and efficient customer experience. Infichat offers a unique feature set, including real-time live chat and a self-help center. It is a comprehensive solution for businesses looking to improve customer satisfaction and reduce churn. The chatbot can be trained on your business specifics using PDFs, site URLs, and more, ensuring it can handle a wide range of customer queries without human intervention.
Key Features and Use Cases:
- Instant AI Answers: Infichat chatbot quickly responds to 60% of customer inquiries.
- Real-Time Live Chat: Offers the option for customers to talk to a real person when needed.
- Business-Specific Training: Train your chatbot with PDFs, site URLs, and more.
- Multilingual Support: The chatbot can respond to visitors in their language.
- Self-Help Center: Allows customers to find their answers without waiting for support.