Tile Desk

Tile Desk


Tiledesk is a comprehensive customer service solution that seamlessly integrates live chat and chatbots to provide a superior customer experience. The platform offers a range of chatbot templates designed for various purposes, such as lead generation, customer service, and e-commerce. These customizable templates allow businesses to tailor the chatbot’s conversation flow to their specific needs. Tiledesk also features a visual conversation designer, eliminating the need for coding skills when setting up your chatbot. The platform supports multiple messaging channels, including WhatsApp and Facebook Messenger, and offers a unified messaging dashboard for easy management. With Tiledesk, businesses can automate customer interactions, generate qualified leads, and provide immediate responses to customer queries while maintaining a human touch through live agent handoffs.

Key Features and Use Cases:

  • Customizable Chatbot Templates: Tailor the chatbot’s conversation flow to fit your business needs.
  • Visual Conversation Designer: Create chatbots without coding, thanks to the user-friendly visual designer.
  • Unified Messaging Dashboard: Manage all customer interactions from a single interface.
  • Multi-Channel Support: Integrate with popular messaging platforms like WhatsApp and Facebook Messenger.
  • Live Agent Handoff: Seamlessly transfer conversations to human agents when needed.

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