Typewise is an AI Communication Assistant designed to enhance the productivity of customer service and sales teams. The platform offers features like text prediction, magic reply, autocorrect & grammar check, custom AI language model, quality control & analytics, and multi-language support. Typewise’s browser-based plugin integrates seamlessly with your CRM system, including Salesforce, ServiceNow, and MS Dynamics, with zero development effort. Numerous businesses trust the platform for its ability to handle high ticket volumes efficiently, deliver instant and accurate replies to live chat conversations and reduce administrative efforts on call and meeting documentation.
Key Features and Use Cases:
• Typewise offers text prediction, auto-completing entire sentences and paragraphs in real-time, enhancing communication speed.
• The platform’s magic reply feature auto-generates email and chat responses based on context, improving your response efficiency.
• Typewise provides an autocorrect & grammar check feature, instantly correcting typos and grammatical mistakes.
• The platform allows you to create a custom AI language model, adapting to your vocabulary, tone of voice, and more.
• Typewise offers a dashboard with quality and performance metrics, providing valuable insights into your communication effectiveness.
• The platform supports over 40 languages, making it a versatile tool for global businesses.